Terms of Service
Last Updated: January 8, 2026
1. Agreement to Terms
Welcome to ZaneConnect. These Terms of Service ("Terms") govern your access to and use of our website, products, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree to these Terms, please do not use our Services. We reserve the right to update these Terms at any time, and your continued use of the Services constitutes acceptance of any changes.
2. Eligibility
You must be at least 18 years old to use our Services. By using ZaneConnect, you represent and warrant that you have the legal capacity to enter into these Terms and that you will comply with all applicable laws and regulations.
If you are using the Services on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.
3. Account Registration
Account Creation
- You must provide accurate and complete information when creating an account
- You are responsible for maintaining the confidentiality of your account credentials
- You agree to notify us immediately of any unauthorized access to your account
- One person or entity may not maintain more than one account
Account Security
- You are solely responsible for all activities that occur under your account
- We recommend using strong passwords and enabling multi-factor authentication
- We are not liable for any loss or damage arising from unauthorized access to your account
4. Description of Services
ZaneConnect provides an AI-powered advertising management platform that connects with Meta (Facebook/Instagram), Google Ads, and Google Analytics to help marketers analyze, manage, and optimize their advertising campaigns.
Our Services Include
- Connection to your advertising accounts via secure OAuth authentication
- AI-powered analysis and insights for your advertising campaigns
- Performance reporting and analytics
- Campaign management tools
- Integration with Claude AI via Model Context Protocol (MCP)
Note: Our Services require that you have valid accounts with Meta, Google Ads, and/or Google Analytics. We do not provide these third-party services and are not responsible for their availability or functionality.
5. Third-Party Platform Integration
Meta (Facebook/Instagram)
- Your use of Meta's advertising services is subject to Meta's Terms of Service and Advertising Policies
- You authorize ZaneConnect to access and manage your Meta ad accounts as permitted by the OAuth permissions you grant
- You are responsible for ensuring your advertising content complies with Meta's policies
Google Ads & Google Analytics
- Your use of Google services is subject to Google's Terms of Service and Advertising Policies
- You authorize ZaneConnect to access and manage your Google Ads and Analytics accounts as permitted by the OAuth permissions you grant
- You are responsible for ensuring your advertising content complies with Google's policies
ZaneConnect is not affiliated with Meta or Google and is not responsible for any changes, limitations, or terminations of their services that may affect your use of ZaneConnect.
6. Acceptable Use Policy
You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:
Prohibited Activities
- Use the Services for any illegal or unauthorized purpose
- Violate any applicable laws, regulations, or third-party rights
- Interfere with or disrupt the Services or servers connected to the Services
- Attempt to gain unauthorized access to any portion of the Services
- Use the Services to transmit malware, viruses, or other malicious code
- Scrape, crawl, or use automated means to access the Services without permission
- Impersonate any person or entity or misrepresent your affiliation
- Use the Services to create misleading or fraudulent advertising content
- Share your account credentials with third parties
- Resell or redistribute the Services without our written consent
7. Intellectual Property
Our Intellectual Property
The Services, including all content, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, and design), are owned by ZaneConnect or its licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.
Your Content
You retain all rights to any content you submit, post, or display through the Services. By using our Services, you grant us a limited license to use, process, and display your content solely for the purpose of providing the Services to you.
You represent that you have the necessary rights to any content you provide and that such content does not infringe on any third-party rights.
8. Payment Terms
Subscription Plans
- Certain features of our Services may require a paid subscription
- Subscription fees are billed in advance on a monthly or annual basis
- All fees are non-refundable except as required by law or as explicitly stated
- We reserve the right to modify pricing with reasonable notice
Free Tier
We offer a free tier with limited features and usage limits. Free tier users are subject to the same Terms of Service and may upgrade to a paid plan at any time.
9. Disclaimers
"As Is" Provision
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that:
- The Services will be uninterrupted, timely, secure, or error-free
- The results obtained from using the Services will be accurate or reliable
- Any AI-generated insights or recommendations will guarantee advertising success
- Third-party integrations will always be available or function as expected
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZANECONNECT AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
- Loss of profits, revenue, data, or business opportunities
- Advertising campaign performance or results
- Interruption of business
- Cost of substitute services
Our total liability for any claims arising out of or related to these Terms or the Services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.
11. Indemnification
You agree to indemnify, defend, and hold harmless ZaneConnect and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorney's fees) arising out of or related to your use of the Services, your violation of these Terms, or your violation of any rights of another party.
12. Termination
Termination by You
You may terminate your account at any time by contacting us at support@zaneconnect.ai. Upon termination, your right to use the Services will immediately cease.
Termination by Us
We may suspend or terminate your account and access to the Services at any time, with or without cause, with or without notice, including if we believe you have violated these Terms.
Effect of Termination
- All licenses granted to you will immediately terminate
- You must cease all use of the Services
- We may delete your account data in accordance with our Privacy Policy
- Provisions that by their nature should survive termination shall survive
13. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Kuwait, without regard to its conflict of law provisions.
Any disputes arising from or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the relevant arbitration authority. You agree to waive any right to a jury trial or to participate in a class action lawsuit.
14. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by:
- Posting the updated Terms on our website
- Updating the "Last Updated" date
- Sending email notification for significant changes
Your continued use of the Services after any changes constitutes acceptance of the updated Terms.
15. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.
16. Entire Agreement
These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and ZaneConnect concerning the Services and supersede all prior or contemporaneous communications, proposals, and agreements.
17. Contact Information
If you have any questions about these Terms of Service, please contact us:
- Email: support@zaneconnect.ai
- Legal: legal@zaneconnect.ai
- Website: https://app.zaneconnect.ai
Summary of Key Points
- ✓You must be 18+ to use our Services
- ✓You are responsible for your account security
- ✓We connect to Meta and Google platforms on your behalf
- ✓You must comply with third-party platform policies
- ✓Services are provided "as is" without guarantees
- ✓You can terminate your account at any time
Questions? Contact us at support@zaneconnect.ai